There is only one valid definition of business purpose: to create a customer.
PETER DRUCKERThe aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
More Peter Drucker Quotes
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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When a subject becomes totally obsolete we make it a required course.
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People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
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The best way to predict your future is to create it.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
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You should not change yourself, but create yourself, that mean build around your strengths and removing bad habits
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Results are obtained by exploiting opportunities, not by solving problems.
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Effective executives know that their subordinates are paid to perform and not to please their superiors.
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People who don’t take risks generally make about two big mistakes a year.
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By themselves, character and integrity do not accomplish anything. But their absence faults everything else. Here, therefore, is the one area where weakness is a disqualification by itself rather than a limitation on performance capacity and strength.
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Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
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History has been written not by the most talented but by the most motivated.
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If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
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Managing yourself requires taking responsibility for relationships.
PETER DRUCKER