“It’s almost always easier to sell to an existing customer base than to find a new one.”

The more confident you are, the less doubt you will have, and the more likely your success will be.

I believe passion is the sword of love that pierces through the wall of fears that hold us back.

Everyone can benefit from seeing smart marketing.

One of the most powerful networking practices is to provide immediate value to a new connection. This means the moment you identify a way to help someone, take action.

The more content you share, the more opportunity people have to see it and engage with it.

I have learned that champions aren’t just born; champions can be made when they embrace and commit to life-changing positive habits.

The people and opportunities your business needs are out there, but the only way to uncover them is to take an active role in bringing your social network to life.

Unfortunately, the higher you climb in social media, the more people will want to throw stones at you. But don’t retaliate publicly.

Recognizing poor leadership is a vital skill to help you achieve greatness.

The ability to network successfully can be one of the greatest assets in business. It allows some people to find incredible opportunities, while others just watch from the sidelines.

It took a lot of time and constant feedback to realize what wasn’t working in my life, and it will be an ongoing journey until the day I die.

No matter how much you plan and prepare, things can still go wrong.

I think I just care about people, and I have a mission to support them to succeed.

Giving customers and prospects a glimpse into the entrepreneur’s life and mindset can allow them to cultivate a deeper relationship with customers separately from the brand.

Yes, it’s important to make things great, and you can certainly do this by upgrading over time, but good and profitable is better than perfect and never done.

The world is awaiting your gift – all you have to do is show up with the right intention!

The best customer of American industry is the well paid worker.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Zappos is a customer service company that just happens to sell shoes.

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.

Always give more in service, than you receive in payment, and customers will beat a path to your door.

It’s very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a ‘do-not-reply’ address. It’s ridiculous! Don’t you want your customers to reply to you?