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Jeff Bezos Quote - We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.

We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.

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Business Customer Ideas Invention Patience Reason Stuck Success

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It’s hard to find things that won’t sell online.
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People don’t want gadgets, they want services.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS

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We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
JEFF BEZOZ

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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Will you be clever at the expense of others, or will you be kind?
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Above all else, align with customers. Win when they win. Win only when they win.
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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We can’t be in survival mode. We have to be in growth mode.
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Work hard, have fun and make history.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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Everything you are comes from your choices.
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Advertising is the price you pay for unremakable thinking.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Be proud of your choices, not your gifts.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOS

Business Customer Ideas Invention Patience Reason Stuck Success
The human brain is an incredible pattern-matching machine.
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If you can’t feed a team with two pizzas, it’s too large.
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The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
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Obsess about customers, not competitors.
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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If you only do things where you know the answer in advance, your company goes away.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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I don’t want to use my creative energy on somebody else’s user interface.
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