E-mail has some magical ability to turn off the politeness gene in a human being.
JEFF BEZOZMarket leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
More Jeff Bezos Quotes
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It’s time to go back to the Moon, this time to stay.
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Everything you are comes from your choices.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
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It’s hard to find things that won’t sell online.
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Work hard, have fun and make history.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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We can’t be in survival mode. We have to be in growth mode.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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Failure comes part and parcel with invention. It’s not optional.
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It is very difficult to get people to focus on the most important things when you’re in boom times.
JEFF BEZOZ