One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.
JEFF BEZOZTo get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
More Jeff Bezos Quotes
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Invention requires a long-term willingness to be misunderstood.
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I don’t want to use my creative energy on somebody else’s user interface.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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If you never want to be criticized, for goodness sake don’t do anything new.
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You don’t want to negotiate the price of simple things you buy every day.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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If you want to be inventive, you have to be willing to fail.
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Will you be clever at the expense of others, or will you be kind?
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Maintain a firm grasp of the obvious at all times.
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Cultures aren’t so much planned as they evolve from that early set of people.
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I don’t buy stocks, I make stocks.
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Determine what your customers need, and work backwards.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
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Focusing on the customer makes a company more resilient.
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If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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Cleverness is a gift, kindness is a choice.
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If you don’t understand the details of your business you are going to fail.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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It’s time to go back to the Moon, this time to stay.
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We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
JEFF BEZOZ