“What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.”

Work hard, have fun and make history.

Teachers, who are really good create that environment where you can be very satisfied by the process of learning.

If you double the number of experiments you do per year you’re going to double your inventiveness.

It’s time to go back to the Moon, this time to stay.

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

Your brand is formed primarily, not by what your company says about itself, but what the company does.

If you never want to be criticized, for goodness sake don’t do anything new.

If we think long term, we can accomplish things that we couldn’t otherwise accomplish.

Maintain a firm grasp of the obvious at all times.

No business can continue to shrink. That can only go on for so long before irrelevancy sets in.

E-mail has some magical ability to turn off the politeness gene in a human being.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

We are our choices. Build yourself a great story.

If you have a business model that relies on customers being misinformed, you better start working on changing your business model.

We are stubborn on vision. We are flexible on details.

It is very difficult to get people to focus on the most important things when you’re in boom times.

To get the medium’s magic to work for one’s aims rather than against them is to attain literacy.

Well, you probably will always believe there should be laws against fraud, and I don’t think there is any need for a law against fraud.

An educated man is thoroughly inoculated against humbug, thinks for himself and tries to give his thoughts, in speech or on paper, some style.

It is the sounds and smells and sights of places which haunt us and against which we often measure our present.

Did you stand there in shock at the sight of that black smoke risin’ against that blue sky?

I played against the Brazilians in ’82, who were definitely the best team never to have won the World Cup.

Clint Dempsey scored a last-minute winner to earn Tottenham a 1-1 draw against United.

Every air traveler entering Mexico is vetted against US databases.