black
grey
blue
red
brown
white

Focusing on the customer makes a company more resilient.

Jeff Bezos

Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
JEFF BEZOZ

Experiment Failure Function Success
What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
JEFF BEZOS

Against Business Change Complain Future Strategy World
Focusing on the customer makes a company more resilient.
JEFF BEZOS

Business Company Customer Focus Silence
Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
JEFF BEZOS

Business Different Encounter Failure Planning Reality Success Survive
Go to bed early and wake up early. The morning hours are good.
JEFF BEZOZ

Bed Early Goodness Inspirational Morning Positive Wake Up
Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
JEFF BEZOZ

Creation Environment Learning Process Satisfaction Teacher
If you only do things where you know the answer in advance, your company goes away.
JEFF BEZOZ

Advance Business Company Entrepreneur Success
People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
JEFF BEZOZ

Business Horse Love People Ride Work
Position yourself with something that captures your curiosity, something that you’re missionary about.
JEFF BEZOZ

Business Capture Curiosity Mission Passion Position Yourself
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
JEFF BEZOZ

Allow Business Competitor Customer Focus
I don’t buy stocks, I make stocks.
JEFF BEZOZ

Business Entrepreneur Minimalism Product Stock
If you want to be inventive, you have to be willing to fail.
JEFF BEZOS

Business Creation Failure Want
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
JEFF BEZOZ

Business Customer Eventually Forever Irrelevant Need Young
I’m going to go do this crazy thing. I’m going to start this company selling books online.
JEFF BEZOZ

Book Business Company Crazy Internet Start
In the end, we are our choices.
JEFF BEZOZ

Choice Deep Inspirational One Liner
If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
JEFF BEZOZ

Build Business People Service Worth
The human brain is an incredible pattern-matching machine.
JEFF BEZOZ

Brain Human Intelligence Machine
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOS

Business Customer Entrepreneur Excitement Expectation Finding Morning Rise
Will you be clever at the expense of others, or will you be kind?
JEFF BEZOS

Character Expense Kindness Money
Obsess about customers, not competitors.
JEFF BEZOS

Business Competitor Customer Obsess
The Net is pretty cool, but the physical world is the best medium ever.
JEFF BEZOZ

Cool Internet Physical Pretty World
We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOS

Business Customer Ideas Invention Patience Reason Stuck Success
Entrepreneurs must be willing to be misunderstood for long periods of time.
JEFF BEZOZ

Business Entrepreneur Misunderstanding Time
Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS

Amount Business Company Money Percentage
If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
JEFF BEZOZ

Business Change Customer Misfortune Start Work
The great thing about fact-based decisions is that they overrule the hierarchy.
JEFF BEZOZ

Business Decision Fact Hierarchy Rule
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
JEFF BEZOS

Business Innovation Thinking

Focusing on the customer makes a company more resilient.

Related Topics

Popular Authors

Focusing on the customer makes a company more resilient.

Related Topics

Popular Authors

More Jeff Bezos Quotes