Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
JEFF BEZOZIt’s harder to be kind than clever.
More Jeff Bezos Quotes
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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Life’s too short to hang out with people who aren’t resourceful.
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
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We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
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It is very difficult to get people to focus on the most important things when you’re in boom times.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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Focusing on the customer makes a company more resilient.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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I don’t want to use my creative energy on somebody else’s user interface.
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Maintain a firm grasp of the obvious at all times.
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What’s dangerous is not to evolve.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOS