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Jeff Bezos Quote - There’ll always be serendipity involved in discovery.

There’ll always be serendipity involved in discovery.

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Business Discover Involvement

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
JEFF BEZOZ

Business Customer Innovation Invention Start Stone Work
I think if people read more, that is a better world.
JEFF BEZOZ

Book Inspirational People Reading Thinking World
I try to spend my time on areas that I think are important for the future, and where I think I can add value.
JEFF BEZOZ

Business Future Important Spend Thinking Time Value
The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
JEFF BEZOZ

Book Creation Narrative People
Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
JEFF BEZOZ

Maintain Optimism Urgent
Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS

Amount Business Company Money Percentage
To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
JEFF BEZOS

Business Done Focus Reason Stubborn
People who are right most of the time are people who change their minds often.
JEFF BEZOZ

Business Change Entrepreneur Mind People Right Success
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
JEFF BEZOZ

Business Customer Need Service Work
It’s hard to find things that won’t sell online.
JEFF BEZOZ

Ecommerce Internet Shopping
Position yourself with something that captures your curiosity, something that you’re missionary about.
JEFF BEZOZ

Business Capture Curiosity Mission Passion Position Yourself
The great thing about fact-based decisions is that they overrule the hierarchy.
JEFF BEZOZ

Business Decision Fact Hierarchy Rule
Obsess about customers, not competitors.
JEFF BEZOS

Business Competitor Customer Obsess
If you can’t feed a team with two pizzas, it’s too large.
JEFF BEZOZ

Business Pizza Success Team
People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
JEFF BEZOZ

Business Horse Love People Ride Work
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
JEFF BEZOZ

Business Customer Each Other Experience Motivational Mouth Powerful

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