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Jeff Bezos Quote - There’ll always be serendipity involved in discovery.

There’ll always be serendipity involved in discovery.

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Business Discover Involvement

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
JEFF BEZOS

Business Done Focus Reason Stubborn
The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
JEFF BEZOZ

Business Customer Location Technology
The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
JEFF BEZOZ

Book Creation Narrative People
People don’t want gadgets, they want services.
JEFF BEZOZ

Business Gadget People Service Want
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZ

Business Customer Internet Physical World
Cleverness is a gift, kindness is a choice.
JEFF BEZOS

Choice Clever Gift Kindness One Liner
The Net is pretty cool, but the physical world is the best medium ever.
JEFF BEZOZ

Cool Internet Physical Pretty World
I don’t want to use my creative energy on somebody else’s user interface.
JEFF BEZOZ

Business Creative Energy Entrepreneur Interface Want
Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
JEFF BEZOZ

Decision Energy Inspirational Life Time
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World
We can’t be in survival mode. We have to be in growth mode.
JEFF BEZOS

Business Growth Inspirational Success Survival
It is very difficult to get people to focus on the most important things when you’re in boom times.
JEFF BEZOZ

Business Difficult Focus People Success Time
I’d rather interview 50 people and not hire anyone than hire the wrong person.
JEFF BEZOZ

Business Hire Interview People Wrong
If you’re truly obsessed over customers, it’ll cover a lot of errors.
JEFF BEZOZ

Business Customer Error Mistake Obsess
If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
JEFF BEZOS

Business Decision Leaving Opportunity Table Work
Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
JEFF BEZOZ

Creation Environment Learning Process Satisfaction Teacher
Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
JEFF BEZOS

Business Cost Dominate People Power Serve Utilization
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
JEFF BEZOZ

Business Customer Each Other Experience Motivational Mouth Powerful
A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
JEFF BEZOZ

Addiction Business Company Shine
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ

Build Business Customer Devote Greatness Service Shout Time World
If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
JEFF BEZOZ

Build Business People Service Worth
Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
JEFF BEZOS

Business Different Encounter Failure Planning Reality Success Survive
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOS

Business Customer Entrepreneur Excitement Expectation Finding Morning Rise
I think if people read more, that is a better world.
JEFF BEZOZ

Book Inspirational People Reading Thinking World
If you want to be inventive, you have to be willing to fail.
JEFF BEZOS

Business Creation Failure Want
Our point of view is we will sell more if we help people make purchasing decisions.
JEFF BEZOZ

Business Decision Help People Purchase Strategy
What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
JEFF BEZOS

Against Business Change Complain Future Strategy World

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