Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOSObsess about customers, not competitors.
More Jeff Bezos Quotes
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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Determine what your customers need, and work backwards.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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If you only do things where you know the answer in advance, your company goes away.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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Cultures aren’t so much planned as they evolve from that early set of people.
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Above all else, align with customers. Win when they win. Win only when they win.
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What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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In the end, we are our choices.
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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I don’t want to use my creative energy on somebody else’s user interface.
JEFF BEZOZ