It’s not an experiment if you know it’s going to work.
JEFF BEZOZObsess about customers, not competitors.
More Jeff Bezos Quotes
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Life’s too short to hang out with people who aren’t resourceful.
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Above all else, align with customers. Win when they win. Win only when they win.
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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Will you be clever at the expense of others, or will you be kind?
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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What’s dangerous is not to evolve.
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Cultures aren’t so much planned as they evolve from that early set of people.
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Work hard, have fun and make history.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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If you don’t understand the details of your business you are going to fail.
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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We are stubborn on vision. We are flexible on details.
JEFF BEZOZ