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Jeff Bezos Quote - Obsess about customers, not competitors.

Obsess about customers, not competitors.

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Business Competitor Customer Obsess

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
JEFF BEZOZ

Brand Business Company Hard Work Person Reputation Try
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
JEFF BEZOZ

Business Customer Each Other Experience Motivational Mouth Powerful
Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
JEFF BEZOZ

Business Complain Finding Strategy Work World
There’ll always be serendipity involved in discovery.
JEFF BEZOS

Business Discover Involvement
The human brain is an incredible pattern-matching machine.
JEFF BEZOZ

Brain Human Intelligence Machine
If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
JEFF BEZOZ

Business Change Customer Misfortune Start Work
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZ

Business Customer Internet Physical World
If you don’t understand the details of your business you are going to fail.
JEFF BEZOZ

Business Detail Failure Going Understand
Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
JEFF BEZOZ

Experiment Failure Function Success
In the end, we are our choices.
JEFF BEZOZ

Choice Deep Inspirational One Liner
It’s time to go back to the Moon, this time to stay.
JEFF BEZOZ

Moon Stay Time
What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
JEFF BEZOS

Against Business Change Complain Future Strategy World
Be proud of your choices, not your gifts.
JEFF BEZOZ

Choice Gift Inspirational One Liner Proud
A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
JEFF BEZOZ

Addiction Business Company Shine
We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOS

Business Customer Ideas Invention Patience Reason Stuck Success
The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
JEFF BEZOZ

Black Lives Matter Community Emotional Pain Racism Violence Witness
We can’t be in survival mode. We have to be in growth mode.
JEFF BEZOS

Business Growth Inspirational Success Survival
Focusing on the customer makes a company more resilient.
JEFF BEZOS

Business Company Customer Focus Silence
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
JEFF BEZOS

Business Innovation Thinking
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World
Our point of view is we will sell more if we help people make purchasing decisions.
JEFF BEZOZ

Business Decision Help People Purchase Strategy
If you’re truly obsessed over customers, it’ll cover a lot of errors.
JEFF BEZOZ

Business Customer Error Mistake Obsess
If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
JEFF BEZOZ

Accomplishment Business Thinking
My view is there’s no bad time to innovate.
JEFF BEZOS

Bad Innovation Inspirational Time View
People don’t want gadgets, they want services.
JEFF BEZOZ

Business Gadget People Service Want
If you only do things where you know the answer in advance, your company goes away.
JEFF BEZOZ

Advance Business Company Entrepreneur Success
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World

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