“Will you be clever at the expense of others, or will you be kind?”

If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.

If you want to be inventive, you have to be willing to fail.

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

You know, we love stories and we love narrative; we love to get lost in an author’s world.

You know, we love stories and we love narrative; we love to get lost in an author’s world.

There’ll always be serendipity involved in discovery.

Cleverness is a gift, kindness is a choice.

Focusing on the customer makes a company more resilient.

It’s harder to be kind than clever.

What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.

The human brain is an incredible pattern-matching machine.

I’d rather interview 50 people and not hire anyone than hire the wrong person.

If you’re truly obsessed over customers, it’ll cover a lot of errors.

Our point of view is we will sell more if we help people make purchasing decisions.

Though we are optimistic, we must remain vigilant and maintain a sense of urgency.

If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.

I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.

It’s really fun to put yourself into a character – into shoes you wouldn’t normally be in.

I need to behave in a way that will cause people to take me seriously.

We can’t control our destiny, but we can control who we become.

The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.

The best judge of whether or not a country is going to develop is how it treats its women

The best judge of whether or not a country is going to develop is how it treats its women

May we continue to remember not to judge man by the color of his skin, but the content of his character.