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Jeff Bezos Quote - Will you be clever at the expense of others, or will you be kind?

Will you be clever at the expense of others, or will you be kind?

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ

Build Business Customer Devote Greatness Service Shout Time World
If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
JEFF BEZOZ

Accomplishment Business Thinking
You don’t want to negotiate the price of simple things you buy every day.
JEFF BEZOZ

Business Buy Customer Negotiate Price
The great thing about fact-based decisions is that they overrule the hierarchy.
JEFF BEZOZ

Business Decision Fact Hierarchy Rule
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZ

Business Customer Internet Physical World
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World
It’s not an experiment if you know it’s going to work.
JEFF BEZOZ

Business Confidence Experiment Going Motivational Work
People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
JEFF BEZOZ

Business Horse Love People Ride Work
We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
JEFF BEZOZ

Business Customer Innovation Invention Start Stone Work
Entrepreneurs must be willing to be misunderstood for long periods of time.
JEFF BEZOZ

Business Entrepreneur Misunderstanding Time
One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOS

Business Customer Entrepreneur Excitement Expectation Finding Morning Rise
The human brain is an incredible pattern-matching machine.
JEFF BEZOZ

Brain Human Intelligence Machine
What’s dangerous is not to evolve.
JEFF BEZOZ

Business DAngryous Evolve One Liner
Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
JEFF BEZOZ

Experiment Failure Function Success
Life’s too short to hang out with people who aren’t resourceful.
JEFF BEZOZ

Business Hangout Inspirational Life People Resource
Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
JEFF BEZOS

Business Different Encounter Failure Planning Reality Success Survive
If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
JEFF BEZOZ

Build Business People Service Worth
Do something you’re very passionate about, and don’t try to chase what is kind of the “hot passion” of the day.
JEFF BEZOZ

Chase Entrepreneur Motivational Passion Passionate
We are our choices. Build yourself a great story.
JEFF BEZOZ

Attitude Build Choice Inspirational Story Yourself
The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
JEFF BEZOZ

Business Customer Location Technology
If you never want to be criticized, for goodness sake don’t do anything new.
JEFF BEZOZ

Business Criticize Goodness Motivational Want
Failure comes part and parcel with invention. It’s not optional.
JEFF BEZOZ

Business Come Failure Invention Optional
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
JEFF BEZOZ

Business Customer Experience Guest Invitation Party
Position yourself with something that captures your curiosity, something that you’re missionary about.
JEFF BEZOZ

Business Capture Curiosity Mission Passion Position Yourself
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
JEFF BEZOZ

Business Charge Company Strategy
No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
JEFF BEZOZ

Business Challenge Change Irrelevant
Above all else, align with customers. Win when they win. Win only when they win.
JEFF BEZOZ

Business Customer Satisfaction Win

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