You don’t want to negotiate the price of simple things you buy every day.
JEFF BEZOZWill you be clever at the expense of others, or will you be kind?
More Jeff Bezos Quotes
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Focusing on the customer makes a company more resilient.
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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I don’t want to use my creative energy on somebody else’s user interface.
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Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
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We are our choices. Build yourself a great story.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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If you’re truly obsessed over customers, it’ll cover a lot of errors.
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We change our tools and then our tools change us.
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Do something you’re very passionate about, and don’t try to chase what is kind of the “hot passion” of the day.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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If you only do things where you know the answer in advance, your company goes away.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS