We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOSWill you be clever at the expense of others, or will you be kind?
More Jeff Bezos Quotes
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Life’s too short to hang out with people who aren’t resourceful.
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Failure comes part and parcel with invention. It’s not optional.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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Our point of view is we will sell more if we help people make purchasing decisions.
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People who are right most of the time are people who change their minds often.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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We change our tools and then our tools change us.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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You don’t want to negotiate the price of simple things you buy every day.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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We are stubborn on vision. We are flexible on details.
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It is very difficult to get people to focus on the most important things when you’re in boom times.
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No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
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I don’t want to use my creative energy on somebody else’s user interface.
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Every new thing creates two new questions and two new opportunities.
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We are our choices. Build yourself a great story.
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Cultures aren’t so much planned as they evolve from that early set of people.
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Will you be clever at the expense of others, or will you be kind?
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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I’m going to go do this crazy thing. I’m going to start this company selling books online.
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Determine what your customers need, and work backwards.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
JEFF BEZOS