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You know, we love stories and we love narrative; we love to get lost in an author’s world.

Jeff Bezos

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
JEFF BEZOZ

Business Customer Location Technology
The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
JEFF BEZOZ

Business Entrepreneur Valid
Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
JEFF BEZOZ

Business Invention Nature Time Understand Want
My view is there’s no bad time to innovate.
JEFF BEZOS

Bad Innovation Inspirational Time View
Cleverness is a gift, kindness is a choice.
JEFF BEZOS

Choice Clever Gift Kindness One Liner
The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
JEFF BEZOZ

Book Creation Narrative People
If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
JEFF BEZOZ

Build Business People Service Worth
Our point of view is we will sell more if we help people make purchasing decisions.
JEFF BEZOZ

Business Decision Help People Purchase Strategy
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZ

Business Customer Internet Physical World
Maintain a firm grasp of the obvious at all times.
JEFF BEZOZ

Business Firm Grasp Obvious Time
The great thing about fact-based decisions is that they overrule the hierarchy.
JEFF BEZOZ

Business Decision Fact Hierarchy Rule
No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
JEFF BEZOZ

Business Challenge Change Irrelevant
I don’t want to use my creative energy on somebody else’s user interface.
JEFF BEZOZ

Business Creative Energy Entrepreneur Interface Want
E-mail has some magical ability to turn off the politeness gene in a human being.
JEFF BEZOZ

Ability Business Human Internet Magic Polite
If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
JEFF BEZOZ

Accomplishment Business Thinking
I try to spend my time on areas that I think are important for the future, and where I think I can add value.
JEFF BEZOZ

Business Future Important Spend Thinking Time Value
Above all else, align with customers. Win when they win. Win only when they win.
JEFF BEZOZ

Business Customer Satisfaction Win
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ

Build Business Customer Devote Greatness Service Shout Time World
If you double the number of experiments you do per year you’re going to double your inventiveness.
JEFF BEZOZ

Business Dedication Experiment Motivational Number Success
We can’t be in survival mode. We have to be in growth mode.
JEFF BEZOS

Business Growth Inspirational Success Survival
Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS

Amount Business Company Money Percentage
Your brand is formed primarily, not by what your company says about itself, but what the company does.
JEFF BEZOZ

Brand Business Company
Obsess about customers, not competitors.
JEFF BEZOS

Business Competitor Customer Obsess
If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
JEFF BEZOS

Business Decision Leaving Opportunity Table Work
You know, we love stories and we love narrative; we love to get lost in an author’s world.
JEFF BEZOS

Book Love Narrative Reading Story World
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
JEFF BEZOS

Business Innovation Thinking
Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
JEFF BEZOZ

Maintain Optimism Urgent

You know, we love stories and we love narrative; we love to get lost in an author’s world.

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You know, we love stories and we love narrative; we love to get lost in an author’s world.

Related Topics

Popular Authors

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