It is very difficult to get people to focus on the most important things when you’re in boom times.
JEFF BEZOZOne of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
More Jeff Bezos Quotes
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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We can’t be in survival mode. We have to be in growth mode.
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To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
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What’s dangerous is not to evolve.
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Will you be clever at the expense of others, or will you be kind?
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Failure comes part and parcel with invention. It’s not optional.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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Your brand is what other people say about you when you’re not in the room.
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I’m going to go do this crazy thing. I’m going to start this company selling books online.
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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Determine what your customers need, and work backwards.
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If you never want to be criticized, for goodness sake don’t do anything new.
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If you don’t understand the details of your business you are going to fail.
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It’s not an experiment if you know it’s going to work.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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The Net is pretty cool, but the physical world is the best medium ever.
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Above all else, align with customers. Win when they win. Win only when they win.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
JEFF BEZOZ