I try to spend my time on areas that I think are important for the future, and where I think I can add value.
JEFF BEZOZOur biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
More Jeff Bezos Quotes
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We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
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Maintain a firm grasp of the obvious at all times.
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Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
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My view is there’s no bad time to innovate.
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If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
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Everything you are comes from your choices.
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Will you be clever at the expense of others, or will you be kind?
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Failure comes part and parcel with invention. It’s not optional.
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It’s harder to be kind than clever.
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Be proud of your choices, not your gifts.
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Your brand is what other people say about you when you’re not in the room.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
JEFF BEZOZ