The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERSNow that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
More Tom Peters Quotes
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Learning is a matter of intensity not elapsed time.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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You are your projects!
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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He who makes the quickest, coolest prototypes reigns!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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What gets measured gets done.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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If a window of opportunity appears, don’t pull down the shade.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Listen to Everyone. Ideas come from everywhere
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERS