Entrepreneurs have no memories. They take on the world with a completely fresh view.
TOM PETERSUltimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
More Tom Peters Quotes
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Portability of lots of information should not be underestimated.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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A completely free library is as rare as a truly free lunch.
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Accept change as a friend. And don’t take yourself too seriously.
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People of all demographic categories and geographic regions will access a good digital library.
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Hire attitude train skills.
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What gets measured gets done.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Leaders understand the ultimate power of relationships.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Celebrate what you want to see more of.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Rewards should go to teams as a whole.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Learning is a matter of intensity not elapsed time.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Listen while you can, so that you can lead when you must.
TOM PETERS