Effective listening is a professional achievement-achieved only through hard work.
TOM PETERSSwipe from the best, then adapt.
More Tom Peters Quotes
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Execution Excellence! (Show up on time! Leave last!)
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Progress is mostly the product of rogues.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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You can only improve what you measure.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Treat the customer as an appreciating asset.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
TOM PETERS