Effective listening is a professional achievement-achieved only through hard work.
TOM PETERSBut there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
More Tom Peters Quotes
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The day firing becomes easy is the day to fire yourself.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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You are your projects!
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Hire attitude train skills.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERS