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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

Tom Peters

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS

Educational Funny Leadership
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
TOM PETERS

Ambiguity Era Flaws Mars Unprecedented Volatility
If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS

Better Business Love Passion Period
A passive approach to professional growth will leave you by the wayside.
TOM PETERS

Approach Growth Passive
Progress is mostly the product of rogues.
TOM PETERS

Products Progress Rogues
Integrity may be about little things as much or more than big ones.
TOM PETERS

Integrity Littles May
Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERS

Leader Right Timer Version War Winning
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS

Next Strategy Volunteer
Print-based libraries developed in an age of scarce printed resources.
TOM PETERS

Age Library Resources
You can’t think your way out of a box; you’ve got to act.
TOM PETERS

Boxes Thinking Way
The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
TOM PETERS

Demand Innovation Tasks
Accept change as a friend. And don’t take yourself too seriously.
TOM PETERS

Accepting Change
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERS

Able Excellence Vision
Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
TOM PETERS

Believe Friends Ideas
You are your projects!
TOM PETERS

Country Execution People Projects
Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
TOM PETERS

Calendar Care Lying Priorities

Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.

Related Topics

Popular Authors

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