Lists simplify, clarify, edify.
TOM PETERSOh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
More Tom Peters Quotes
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Effective listening is a professional achievement-achieved only through hard work.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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For me, reading is reading.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Hire disrespectful people.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Leaders understand the ultimate power of relationships.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Knowing when to take your losses is an essential part of eventual success.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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What gets measured gets done.
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A completely free library is as rare as a truly free lunch.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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We cannot innovate without opening the door to havoc.
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Celebrate what you want to see more of.
TOM PETERS