Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERSDavid Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
More Tom Peters Quotes
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The day firing becomes easy is the day to fire yourself.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Formula for success: under promise and over deliver.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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A completely free library is as rare as a truly free lunch.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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People of all demographic categories and geographic regions will access a good digital library.
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Knowing when to take your losses is an essential part of eventual success.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
TOM PETERS