Accept change as a friend. And don’t take yourself too seriously.
TOM PETERSDavid Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
More Tom Peters Quotes
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Listen while you can, so that you can lead when you must.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Formula for success: under promise and over deliver.
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A completely free library is as rare as a truly free lunch.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERS