The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
TOM PETERSLearning is a matter of intensity not elapsed time.
More Tom Peters Quotes
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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What you decide not to do is probably more important that what you decide to do.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Knowing when to take your losses is an essential part of eventual success.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Don’t ‘tolerate’ mistakes. Embrace them!
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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You can only improve what you measure.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Rewards should go to teams as a whole.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
TOM PETERS