The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
TOM PETERSGandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
More Tom Peters Quotes
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Celebrate what you want to see more of.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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You can only improve what you measure.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Don’t ‘tolerate’ mistakes. Embrace them!
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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You can’t think your way out of a box; you’ve got to act.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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The thing that keeps a business ahead of the competition is excellence in execution.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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What you decide not to do is probably more important that what you decide to do.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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A passive approach to professional growth will leave you by the wayside.
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