Leaders understand the ultimate power of relationships.
TOM PETERSIt doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
More Tom Peters Quotes
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Progress is mostly the product of rogues.
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TRUST, not technology, is the issue of the decade.
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Celebrate what you want to see more of.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The day firing becomes easy is the day to fire yourself.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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A completely free library is as rare as a truly free lunch.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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What you decide not to do is probably more important that what you decide to do.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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If a window of opportunity appears, don’t pull down the shade.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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Listen to Everyone. Ideas come from everywhere
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Listen while you can, so that you can lead when you must.
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