The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
TOM PETERSCelebrate what you want to see more of.
More Tom Peters Quotes
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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You can’t live life without an eraser.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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You can only improve what you measure.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Progress is mostly the product of rogues.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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The best leaders are the best notetakers, best askers, and best learners.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Listen while you can, so that you can lead when you must.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS