Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERSBecome a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
More Tom Peters Quotes
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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We cannot innovate without opening the door to havoc.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Accept change as a friend. And don’t take yourself too seriously.
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He who makes the quickest, coolest prototypes reigns!
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Integrity may be about little things as much or more than big ones.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Portability of lots of information should not be underestimated.
TOM PETERS