If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
TOM PETERSCommunity. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
More Tom Peters Quotes
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Listen to Everyone. Ideas come from everywhere
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Leaders understand the ultimate power of relationships.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Celebrate what you want to see more of.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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For me, reading is reading.
TOM PETERS