We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Effective listening is a professional achievement-achieved only through hard work.
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The day firing becomes easy is the day to fire yourself.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Success requires a persistent misreading of the odds.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
TOM PETERS