Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERSWhat have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
More Tom Peters Quotes
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Success requires a persistent misreading of the odds.
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Print-based libraries developed in an age of scarce printed resources.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Learning is a matter of intensity not elapsed time.
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The day firing becomes easy is the day to fire yourself.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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TRUST, not technology, is the issue of the decade.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Progress is mostly the product of rogues.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Have you set high standards in the past that make it clear what level of performance you demand?
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You are your projects!
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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