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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.

Tom Peters

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS

Business Educational Inspirational
Knowing when to take your losses is an essential part of eventual success.
TOM PETERS

Essentials Knowing Loss
Integrity may be about little things as much or more than big ones.
TOM PETERS

Integrity Littles May
TRUST, not technology, is the issue of the decade.
TOM PETERS

Decades Issues Technology
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
TOM PETERS

Business Remembers Everything Vulnerable
The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
TOM PETERS

Accelerating Pace Way World
Leaders understand the ultimate power of relationships.
TOM PETERS

Inspirational Leader Ultimate
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERS

Better Body Feel Soul
The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
TOM PETERS

Common Motivation People
The day firing becomes easy is the day to fire yourself.
TOM PETERS

Easy Fire Wisdom Yourself
Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
TOM PETERS

Buzz Figure Sneakers Today Transcend
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERS

Change Learning Past
A passive approach to professional growth will leave you by the wayside.
TOM PETERS

Approach Growth Passive
The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
TOM PETERS

Builds Chance Everyone News Skills

We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.

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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.

Related Topics

Popular Authors

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