The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERSWe’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
More Tom Peters Quotes
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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You can only improve what you measure.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The thing that keeps a business ahead of the competition is excellence in execution.
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If you love your company and love what you do, you will serve your customers better-period!
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Print-based libraries developed in an age of scarce printed resources.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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You are your projects!
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
TOM PETERS