How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERSBusiness is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
More Tom Peters Quotes
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Celebrate what you want to see more of.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The best leaders are the best notetakers, best askers, and best learners.
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Accept change as a friend. And don’t take yourself too seriously.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Have you set high standards in the past that make it clear what level of performance you demand?
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A passive approach to professional growth will leave you by the wayside.
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Bold botches are to be cherished.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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If you love your company and love what you do, you will serve your customers better-period!
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Progress is mostly the product of rogues.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
TOM PETERS