If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARDAll good performance starts with clear goals.
More Ken Blanchard Quotes
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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We are not just our behavior. We are the person managing our behavior.
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The cure for too much to do is solitude and silence.
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A river without banks is a large puddle.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Purpose can never be about achievement; it is much bigger.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Catching people doing things right is a powerful management concept.
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Customer service should not be a department, customer service is everyone’s job.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Real communication happens when people feel safe.
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The best way to develop responsibility in people is to give them responsibility.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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Don’t quack like a duck, soar like an eagle.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Your game is only as good as your practice.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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