Take what you do seriously, but yourself lightly.
KEN BLANCHARDVision comes alive when everyone sees where his or her contribution makes a difference.
More Ken Blanchard Quotes
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Positive thinkers get positive results because they are not afraid of problems.
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You have the power to help people become winners.
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If you want your people to be responsible, be responsive to their needs.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Customer service should not be a department, customer service is everyone’s job.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Successful organizations have one common central focus: Customers.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Don’t wait until people do things exactly right before you praise them.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Do your best to succeed and push the limits without violating them.
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Business is like tennis. Those who serve well win.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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None of us is as smart as all of us.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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A river without banks is a large puddle.
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Purpose can never be about achievement; it is much bigger.
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We are not just our behavior. We are the person managing our behavior.
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One of the deepest principles of life and leadership: it’s not about you.
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Empowerment is all about letting go so that others can get going.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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Perpetual prosperity comes to those who help others.
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Things not worth doing are not worth doing well.
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