A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARDThe best way to develop responsibility in people is to give them responsibility.
More Ken Blanchard Quotes
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The cure for too much to do is solitude and silence.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Customer service should not be a department, customer service is everyone’s job.
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Whether you like it or not, you will leave a leadership legacy.
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Empowerment is all about letting go so that others can get going.
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Present thinking people kill the future.
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No one can make you serve customers well. That’s because great service is a choice.
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People who feel good about themselves produce good results.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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If becoming a high performing organization is the destination, leadership is the engine.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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What we give our attention to, grows.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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The best way to develop responsibility in people is to give them responsibility.
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None of us is as smart as all of us.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Knowing where you are going is the first step to getting there.
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Don’t quack like a duck, soar like an eagle.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Business is like tennis. Those who serve well win.
KEN BLANCHARD