Successful organizations have one common central focus: Customers.
KEN BLANCHARDEmpowerment is all about letting go so that others can get going.
More Ken Blanchard Quotes
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If you want your people to be responsible, be responsive to their needs.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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The key to successful leadership today is influence, not authority.
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Knowing where you are going is the first step to getting there.
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No one can make you serve customers well. That’s because great service is a choice.
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The best minute you spend is the one you invest in people.
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Your game is only as good as your practice.
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Things not worth doing are not worth doing well.
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When you’re committed to something, you accept no excuses, only results.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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When you stop learning you stop growing.
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Business is like tennis. Those who serve well win.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Have I done what is really important today?
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You have the power to help people become winners.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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If you don’t seek perfection, you can never reach excellence.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Don’t wait until people do things exactly right before you praise them.
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None of us is as smart as all of us.
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