black
grey
blue
red
brown
white

Customer service should not be a department, customer service is everyone’s job.

Ken Blanchard

Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
KEN BLANCHARD

Company Management Time
Everyday do something in relation to everything that’s important to you.
KEN BLANCHARD

Everyday Important Relationship Yourself
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARD

Change Enjoyment Learning Necessary World
If becoming a high performing organization is the destination, leadership is the engine.
KEN BLANCHARD

Business Leadership Success
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
KEN BLANCHARD

Goal Leadership Organization Vision
What we give our attention to, grows.
KEN BLANCHARD

Attention Growth One Liner
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
Before something can become a habit it must first be practiced as a discipline.
KEN BLANCHARD

Discipline Habit Inspirational Leadership
Things not worth doing are not worth doing well.
KEN BLANCHARD

Action Worth
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD

Development People Responsibility
Knowing where you are going is the first step to getting there.
KEN BLANCHARD

Journey Success Vision
Take what you do seriously, but yourself lightly.
KEN BLANCHARD

Light Serious Yourself
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
KEN BLANCHARD

Goal Yourself
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
KEN BLANCHARD

Business Connection Dignity Feeling Goal Inspirational Job

Customer service should not be a department, customer service is everyone’s job.

Related Topics

Popular Authors

Customer service should not be a department, customer service is everyone’s job.

Related Topics

Popular Authors

More Ken Blanchard Quotes