Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARDLeadership is not something you do to people. It’s something you do with people.
More Ken Blanchard Quotes
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Catching people doing things right is a powerful management concept.
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No one can make you serve customers well. That’s because great service is a choice.
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The cure for too much to do is solitude and silence.
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When you’re committed to something, you accept no excuses, only results.
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Have I done what is really important today?
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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If becoming a high performing organization is the destination, leadership is the engine.
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Positive thinkers get positive results because they are not afraid of problems.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Don’t wait until people do things exactly right before you praise them.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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