“Leadership is anytime you seek to influence the thinking, behavior, or development of others.”

Nice guys may appear to finish last, but usually they are running a different race.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

As man’s faculty attains higher level of development and sophistication, so do his wants in life.

But democracy is by no means a limit one may not overstep; it is only one of the stages in the course of development from feudalism to capitalism, and from capitalism to Communism.

We are fifty or a hundred years behind the advanced countries. We must make good this distance in ten years. Either we do it, or they will crush us.

I’ll never give up on a player regardless of his ability as long as he never gives up on himself. In time he will develop.

Loving yourself has nothing to do with being selfish, self-centered or self-engrossed. It means that you accept yourself for what you are. Loving yourself means that you accept responsibility for your own development, growth and happiness.

The best way to develop responsibility in people is to give them responsibility.

The more we give importance to skill development, the more competent will be our youth.

If you’ll begin to develop and maintain an attitude that says yes to life and the world, you’ll be astonished at the changes you’ll see.