“The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.”

If you want to know why your people are not performing well, step up to the mirror and take a peek.

Catch people in the act of doing something right.

The key to successful leadership today is influence, not authority.

None of us is as smart as all of us.

If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.

What we give our attention to, grows.

It never hurts to toot your own horn once in a while.

Perpetual prosperity comes to those who help others.

Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.

Successful organizations have one common central focus: Customers.

Do your best to succeed and push the limits without violating them.

Nice guys may appear to finish last, but usually they are running a different race.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Whether you like it or not, you are committed to the human endeavor. I cannot ally myself with such a purely negative goal as avoidance of suffering. Suffering is a chance you take by the fact of being alive.

Listen to me, and listen very carefully. The fact that you failed doesn’t mean it’s the end. It only means you’re on the right track to accomplish your goals.

Common aim is stronger than blood.

If you don’t have a goal or purpose to strive for, I don’t think that you have much of a life. You’ve got to have something to do that you want to apply yourself to – that’s what living is all about.

We’re enamored with the concept that there’s always a price. But sometimes, your goal is to build a great company, not sell it.

I’ve never met anyone who has said, “My goal is to make America mediocre.” That’s a kind of hard-right conservative fallacy.

I’ve never met anyone who has said, “My goal is to make America mediocre.” That’s a kind of hard-right conservative fallacy.

I’ve got the 30 drive right now. You turn 30, I don’t know, life is exciting again; thirties is when you’ve got it all figured out. You start reaching some of your goals, and achieving some great things.