“Humility does not mean you think less of yourself. It means you think of yourself less.”

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Many discouraging hours will arise before the rainbow of accomplished goals will appear on the horizon.

Well, since I’m six years old, I’ve been playing the violin, the piano, I’ve been singing. It’s always been a dream of mine, but I really never had the courage to actually go and do it professionally.

An unbelieved truth can hurt a man much more than a lie. It takes great courage to back truth unacceptable to our times. There’s a punishment for it, and it’s usually crucifixion.

It takes a lot more courage to let something go than it does to hang on to it, trying to make it better. Letting go doesn’t mean ignoring a situation. Letting go means accepting what is, exactly as it is, without fear, resistance, or a struggle for control.

Spiritual maturity does not mean that we will never make wrong plans. In fact, spiritual maturity often means having the courage to admit we’ve made the wrong plans.

There is no substitute for guts.

Trust God for your current life circumstances and believe that He has called you this day to be courageous.

Fortune befriends the bold.