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Don’t wait until people do things exactly right before you praise them.

Ken Blanchard

We are not just our behavior. We are the person managing our behavior.
KEN BLANCHARD

Behavior Person
Catch people in the act of doing something right.
KEN BLANCHARD

Act People Right
Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
KEN BLANCHARD

Difference Oneself Technology Truth
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
KEN BLANCHARD

Body God Humility Listening Talk
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
KEN BLANCHARD

Journey Leadership Path People
Catching people doing things right is a powerful management concept.
KEN BLANCHARD

Motivational People Powerful
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARD

Desire Difference Existence Problem
If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
KEN BLANCHARD

Business Company Decision People Responsible
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARD

Deep Leadership Life Principle Yourself
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
KEN BLANCHARD

Appearance Feeling Goodness People
Knowing where you are going is the first step to getting there.
KEN BLANCHARD

Journey Success Vision
What we give our attention to, grows.
KEN BLANCHARD

Attention Growth One Liner
The key to successful leadership today is influence, not authority.
KEN BLANCHARD

Authority Inspirational Leadership Success
Humility does not mean you think less of yourself. It means you think of yourself less.
KEN BLANCHARD

Courage Deep Inspirational Wisdom Yourself
Successful organizations have one common central focus: Customers.
KEN BLANCHARD

Focus Success
Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD

Leadership Style Team
Empowerment is all about letting go so that others can get going.
KEN BLANCHARD

Empowerment Let Go Success
You have the power to help people become winners.
KEN BLANCHARD

Motivational People Win Yourself
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARD

Change Enjoyment Learning Necessary World
If you want your people to be responsible, be responsive to their needs.
KEN BLANCHARD

Need People Responsible
Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARD

Leadership People Team Work
Present thinking people kill the future.
KEN BLANCHARD

Future Kill People Present Technology Thinking
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD

Encouragement Generosity Kindness People Touch

Don’t wait until people do things exactly right before you praise them.

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Don’t wait until people do things exactly right before you praise them.

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