For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARDPeople who feel good about themselves produce good results.
More Ken Blanchard Quotes
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Nice guys may appear to finish last, but usually they are running a different race.
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Present thinking people kill the future.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Do your best to succeed and push the limits without violating them.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Things not worth doing are not worth doing well.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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When you stop learning you stop growing.
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The best way to develop responsibility in people is to give them responsibility.
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You have the power to help people become winners.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Empowerment is all about letting go so that others can get going.
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Feedback is the breakfast of champions.
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Leadership is not something you do to people. It’s something you do with people.
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Whether you like it or not, you will leave a leadership legacy.
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Successful organizations have one common central focus: Customers.
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No one can make you serve customers well. That’s because great service is a choice.
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It never hurts to toot your own horn once in a while.
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