“If becoming a high performing organization is the destination, leadership is the engine.”

A problem only exists if there is a difference between what is actually happening and what you desire to be happening.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.

Customer service should not be a department, customer service is everyone’s job.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

Whether you like it or not, you will leave a leadership legacy.

The only job security you have today is your commitment to continuous personal improvement.

If you want your people to be responsible, be responsive to their needs.

Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.

Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.

Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.

When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever

The greatest leaders mobilize others by coalescing people around a shared vision.

Empowerment is all about letting go so that others can get going.

Life is special when you reach out beyond yourself to be a true servant leader for others.

If you don’t seek perfection, you can never reach excellence.

When you stop learning you stop growing.

Next to doing the right thing, the most important thing is to let people know you are doing the right thing.

The seeds you plant in the hearts and minds of others will be what you receive in return – 100-fold. Only sow that which you wish to receive in return. Sow good, receive good! Plant seeds daily in your Mary Kay business and your Mary Kay business will return to you.

I have always been focused on my job. No profession allows you the luxury of being half-focused. If you’re not into it, you’re not there. And the film industry is all the more harsh in these cases, perhaps because it’s a business of the limelight.

The man who starts out simply with the idea of getting rich won’t succeed, you must have a larger ambition.

We are coming to see that there should be no stifling of labor by capital, or of capital by labor; and also that there should be no stifling of labor by labor, or of capital by capital.

Money is a way of keeping COUNT on how well you’re doing in business.

The way to make money is to buy when blood is running in the streets.

I would rather earn 1% off a 100 people’s efforts than 100% of my own efforts.