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As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Ken Blanchard

Things not worth doing are not worth doing well.
KEN BLANCHARD

Action Worth
You have the power to help people become winners.
KEN BLANCHARD

Motivational People Win Yourself
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
KEN BLANCHARD

Difference Oneself Technology Truth
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARD

Desire Difference Existence Problem
Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD

Fear Problem Results Thinking
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
KEN BLANCHARD

Company Management Time
Catch people in the act of doing something right.
KEN BLANCHARD

Act People Right
We are not just our behavior. We are the person managing our behavior.
KEN BLANCHARD

Behavior Person
Perpetual prosperity comes to those who help others.
KEN BLANCHARD

Generosity Help Prosperity
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD

Development People Responsibility
If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARD

People Performance Smart
It never hurts to toot your own horn once in a while.
KEN BLANCHARD

Advice Hurt Yourself
Take what you do seriously, but yourself lightly.
KEN BLANCHARD

Light Serious Yourself
Knowing where you are going is the first step to getting there.
KEN BLANCHARD

Journey Success Vision
Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD

Attitude Goodness Intention Reaction
Do your best to succeed and push the limits without violating them.
KEN BLANCHARD

Break Limitation Rule Success
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
If you want your people to be responsible, be responsive to their needs.
KEN BLANCHARD

Need People Responsible
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
KEN BLANCHARD

Appearance Feeling Goodness People
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
KEN BLANCHARD

Goal Leadership Organization Vision
Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
KEN BLANCHARD

Humility Inspirational Leadership Responsibility
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
KEN BLANCHARD

Care Challenge Heart Leadership
Your game is only as good as your practice.
KEN BLANCHARD

Game Inspirational One Liner Practice
Before something can become a habit it must first be practiced as a discipline.
KEN BLANCHARD

Discipline Habit Inspirational Leadership
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

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As a manager the important thing is not what happens when you are there, but what happens when you are not there.

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Popular Authors

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