“Effective team leaders adjust their style to provide what the group can’t provide for itself.”

Nice guys may appear to finish last, but usually they are running a different race.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

Be your own leader, be your own self, step out of my shadows and be your own person.

You are the master of your life, and the Universe is answering your every command.

You are the master of your life, and the Universe is answering your every command.

You are the master of your life, and the Universe is answering your every command.

There is no perfect fit when you’re looking for the next big thing to do. You have to take opportunities and make an opportunity fit for you, rather than the other way around. The ability to learn is the most important quality a leader can have.

Honest and earnest criticism from those whose interests are most nearly touched,- criticism of writers by readers, of government by those governed, of leaders by those led, – this is the soul of democracy and the safeguard of modern society

Afghanistan has always been sort of a fractured nation, very tribal, where the countryside and the distant provinces have been run by custom, by tribal law and by tribal leaders rather than edicts from the central government in Kabul.

Hiring great people is almost the most important thing you can do as a leader because they enable you to scale, and they create better leverage for you and your time.