“You have the power to help people become winners.”

Customer service should not be a department, customer service is everyone’s job.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

Whether you like it or not, you will leave a leadership legacy.

The only job security you have today is your commitment to continuous personal improvement.

If you want your people to be responsible, be responsive to their needs.

Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.

Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.

Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.

When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever

The greatest leaders mobilize others by coalescing people around a shared vision.

Empowerment is all about letting go so that others can get going.

Life is special when you reach out beyond yourself to be a true servant leader for others.

If you don’t seek perfection, you can never reach excellence.

When you stop learning you stop growing.

Catching people doing things right is a powerful management concept.

Leadership is not something you do to people. It’s something you do with people.

I also suspect that many workers in this field [molecular biology] and related fields have been strongly motivated by the desire, rarely actually expressed, to refute vitalism.

Open your heart to life before summer is over.

She’s a architect – building castle out things that nearly destroyed her.

I just wanted to speak to the streets and give them motivation on making it out. Whatever situation they’re in, know that they can make do and have a better life.

If trying harder doesn’t work, try softer.

I am not afraid of fire. It was fire who taught me to swim.

I’d be lying if I said I didn’t like the money, but that’s not what motivates me.

Remember that frost comes latest to those that bloom the highest.