“Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.”

The best way to develop responsibility in people is to give them responsibility.

In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.

The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.

Leadership is anytime you seek to influence the thinking, behavior, or development of others.

Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.

Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

The best minute you spend is the one you invest in people.

A problem only exists if there is a difference between what is actually happening and what you desire to be happening.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.

Customer service should not be a department, customer service is everyone’s job.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

Whether you like it or not, you will leave a leadership legacy.

The only job security you have today is your commitment to continuous personal improvement.

If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.

It’s such an old-fashioned attitude to make people feel like they’re not good enough for your clothes. That’s so negative and so old-fashioned and wrong.

I think whether you’re having setbacks or not, the role of a leader is to always display a winning attitude.

There is no safety for honest men, but by believing all possible evil of evil men, and by acting with promptitude, decision, and steadiness on that belief.

It isn’t work that makes you tired, it’s your mental attitude.

There’s no such thing as good weather, or bad weather. There’s just weather and your attitude towards it.

Guess who’s flying free now? You, a mere speck of the ground. And I, lost and found amongst the clouds.

My own opinion is enough for me. And I claim the right to defend it against any consensus, any majority anywhere, any place, any time. And anyone who disagrees with this can pick a number, get in line and kiss my ass.