All good performance starts with clear goals.
KEN BLANCHARDSuccessful organizations have one common central focus: Customers.
More Ken Blanchard Quotes
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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No one can make you serve customers well. That’s because great service is a choice.
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If you want your people to be responsible, be responsive to their needs.
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Your game is only as good as your practice.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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If you don’t seek perfection, you can never reach excellence.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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When you stop learning you stop growing.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Perpetual prosperity comes to those who help others.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Things not worth doing are not worth doing well.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Purpose can never be about achievement; it is much bigger.
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If becoming a high performing organization is the destination, leadership is the engine.
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Successful organizations have one common central focus: Customers.
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The best minute you spend is the one you invest in people.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Before something can become a habit it must first be practiced as a discipline.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Have I done what is really important today?
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What we give our attention to, grows.
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Nice guys may appear to finish last, but usually they are running a different race.
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