Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARDWe can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
More Ken Blanchard Quotes
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Positive thinkers get positive results because they are not afraid of problems.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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People who feel good about themselves produce good results.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Feedback is the breakfast of champions.
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The best way to develop responsibility in people is to give them responsibility.
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Present thinking people kill the future.
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In fact, Jesus is mentioned 75 times in the Koran.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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The only job security you have today is your commitment to continuous personal improvement.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARD