“A river without banks is a large puddle.”

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Everyday do something in relation to everything that’s important to you.

We are not just our behavior. We are the person managing our behavior.

The mind is like a river. The thoughts are like the various droplets of water. We are submerged in that water. Stay on the bank and watch your mind.

Our bodies are molded rivers.

I was left behind with the immensity of existing things. A sponge, suffering because it cannot saturate itself; a river, suffering because reflections of clouds and trees are not clouds and trees.

Love is the river of life in this world.

The movement of the stream is distinct from the river bed, although it must adopt its winding course.

I fear I am and will always be the river emptying into your sea.

Surrender is a gift that you can give yourself. It’s an act of faith. It’s saying that even though I can’t see where this river is flowing, I trust it will take me in the right direction.

In a state of grace, the soul is like a well of limpid water, from which flow only streams of clearest crystal. Its works are pleasing both to God and man, rising from the River of Life, beside which it is rooted like a tree.